Return/Exchange Policy:
Due to COVID-19, Ella's is currently not accepting returns/exchanges. We apologize for the inconvenience.
Clearance/Sale items are final sale, no exceptions.
Bodysuit, accessories, and white items are final sale.
Missing Item/Item Arrived Damaged:
Please email us as soon as possible with images attached. Must contact us within a week of delivery or claim will not be accepted.
Shipping:
Only shipping within the United States.
Orders will be processed within 1-5 business days.
Shipping time for U.S orders, are 3-5 business days, depending on your location and local post office.
Shipping Cost:
$7.95 flat rate or free shipping with orders over $75.
Questions:
Ellas_buisness@yahoo.com
Please allow 24-72 business hours for your email to be responded to. If you have not received a response within 72 hours, please resend your message in a new message thread.